Terms and conditions

Definitions

In these Terms and Conditions, the following words shall have the meanings set out below:

"Agreement" means these terms and conditions together with any special terms or conditions that may apply to a particular promotion.
"Casino" means VegasHero Casino.
"Promoter" means Vegas Hero Limited, the company operating the Casino under its license from the relevant regulatory authority.

Acceptance of Terms

These Terms and Conditions shall apply between you (the player) and us (the Promoter). By registering to play at the Casino or by using our services, you agree that these terms will govern your use of the site and any dispute which may arise out of it. If you do not wish to accept these terms then please exit the casino immediately.

Eligibility

You must be over 18 years old (or older as required by local law) in order to play at our Casino. You are not eligible to register for an account and/or participate in any promotional offer if we believe you may be under 18 or have previously self-excluded from the site.

Account Registration

When registering your account, please ensure that all of the information is accurate and complete. We reserve the right to request verification documents at any time to prove identity and age.

Payments and Winnings

All payments and winnings made by you will be credited to or paid out from your casino wallet in accordance with our payment terms.

Wagering Requirements

To allow us to comply with anti-money laundering laws, we may require a minimum amount of net gaming win prior to being able to make any withdrawal request. Where a bonus has been received as part of promotional offer, the total value including any bonuses is subject to the following requirements: Any withdrawals will be made after at least 4 times the initial deposit amount (including any bonuses) has been staked in real money games.

Responsible Gaming

We encourage you not to gamble excessively and remind you that it's possible for individuals with a history of problem gaming to re-register their details on our site if desired. If we believe, based on your previous participation or otherwise that you are suffering from problems associated with excessive gambling then we may at any time withhold access to the website.

Self-Exclusion

You have an option to self-exclude yourself for a period of 6 months to one year (or as specified by local laws) which will prevent you accessing your account and making deposits. To request this, please contact our customer support team at least 24 hours in advance of the proposed start date.

Withdrawal Procedures

Subject to any requirements that may be imposed under these Terms or pursuant to our regulatory license, we shall make available a withdrawal procedure. However, there will only ever be one payout made per day on your account which may result from deposits you have made and also from all bonus credits given as part of promotions.

Dispute Resolution

Any disputes arising out of this agreement that cannot be resolved through our complaint procedure or are otherwise subject to unresolved dispute shall be governed by the laws and will only ever be brought before a court having jurisdiction in that jurisdiction.

Variation of Terms

We reserve the right, at any time in our discretion, to vary these terms and conditions or add new terms and conditions by posting such changes on this site, as long as we provide you with reasonable notice prior to their entry into force.

No Guarantee

You acknowledge that participation in this gaming activity is voluntary and there's no guarantee of winning any cash prize amount including your initial deposit at the time of opening an account which will be lost unless otherwise stated within terms and conditions governing various offers from our promotional program section found on our website pages specifically detailing what happens upon closure of account without payment.

No Waiver

The failure or delay by us in enforcing any right, remedy, term or condition contained herein shall not prejudice or act as a waiver to our rights against you for the same or subsequent breaches and will only prevent recovery when that breach has occurred first before enforcement action is made upon it.

ENTIRE AGREEMENT

These Terms and Conditions together with our Privacy Policy constitute the entire agreement between us regarding your use of this site. Any prior understanding, term or condition either orally or in writing not contained within these terms shall have no force unless agreed otherwise in written form signed by both parties.

GOVERNING LAW

The laws will apply to all matters arising from or related to our Terms and Conditions and the services we provide on this site.